A virtual office offers a business address without occupying a physical space for office. One can work in a remote fashion and in a virtual mode, while your business enjoys a physical location.
There are multiple features associated with virtual office packages. Such services may be bespoke, customizable and streamlined as per needs of your business.
Some of the major features of a virtual office address Melbourne are:
Prestigious business address
The main benefit of a virtual office is that it provides you a premier business address without a physical presence. You can make us of this address in all correspondences like your website, letterheads and business cards.
Telephone answering
Virtual offices provide phone answering services in which calls of companies of all sizes are re-directed to the virtual office and are answered in the name of the company by experienced and professional PA (Personal Assistants). Every call is answered professionally and promptly which gives the company much peace of mind. These calls may be forwarded to the right member of staff like the case of a typical reception service. Also, a message can be taken and then forwarded by e-mail or text to relevant department or staff member. Because of this, staff members can work peacefully, and there is an increase in their productivity and efficiency.
The virtual office can do a monthly, weekly and daily report by analysing calls forwarded to it. This feature is useful for companies, but especially to marketing departments, who wish to track the progress of their projects.
24x7 answering of calls
Based on nature of business, some companies require attention to calls, 24 x7. Certain virtual offices offer a telephone answering service, at weekends and out of office hours. This can be useful as it is tough and expensive to use regular staff for such needs.
After the PA’s grow familiar with procedures of call handling, they become a vital resource for companies of any size. By making use of a virtual office for sake of telephone answering, you can solve problems like issues of holidays and sick leave.
Attractive address
Virtual office provides professional address to a company. Posts accepted for sake of clients in virtual offices can be forwarded to clients or collected by clients as per their convenience. Another service is that of depositing cheques on behalf of companies in their banks. Thus virtual office provides a useful address for companies which do not need physical premises and don’t want to waste money on costly hires of office space. A virtual office can provide a professional image for the company.
Work spaces
Some virtual offices also offer extra workspace facilities such as hot desks, co-working space and offices where you can approach and use on pay- as- you- use basis, whenever you need a physical space to work at. Such workspaces come with lots of amenities like modern décor, open working plan, broad band, air-conditioning, kitchenette, storage, fax, copier etc.
Hire of meeting rooms
Packages of virtual offices may also provide conference rooms and meeting rooms which are available for hire if you require a professional, physical space for business meetings. Conference rooms come with amenities like refreshment, TV, copier, printer, broadband, air-conditioning, seating, flip charts, white boards and audio-visual equipment.
These are all some crucial features of virtual offices.
